AI & Robotics

How do AI chatbots work in the insurance and finance industry?

Generative AI and specifically the new AI chatbot ChatGPT are on everyone's lips at the moment, already frequently here on //next. The renowned German industry podcast Insurance Monday has also taken on the topic , specifically looking at the potential impact and use cases of the new technology on the insurance industry. 

"GPT3 or ChatGPT is the talk of the town. And not only because the new tool is easy to use via the web and a corresponding interface, but also because the results are quite impressive," says the accompanying text of the podcast. The 40-minute episode (in German) then dives deeper into the topic and discusses not only how AI chatbots could work in the insurance and finance industry - but also philosophically and socially.

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