What drives the insurance industry? What changes are necessary to remain a reliable partner for our customers in the future? How are the expectations of a financial services provider changing - and what answers can we find to them? Which trends should we take a closer look at - and how do we want to deal with them?
With our new magazine //next we have created a platform where we can exchange ideas with other experts about necessary innovations and technological developments in the insurance industry.
We are always happy to receive suggestions and comments, and we would be happy to hear them here!
Mark Klein, Chief Digital Officer at ERGO, and the renowned digital expert Christoph Bornschein talk to ERGO colleague Amelie Merten on "//next Talk" about digital topics from the insurance and business sector - and a few private habits. The two experts are in agreement on one thing: no matter how far technology permeates everyday life and work, it must be geared to people.
Our //next columnist – and tech enthusiast – Markus Sekulla is taking a close look at the insurance industry and is not taking a leaf out of his mouth. He states: Without innovations, digital strategies and adequate reactions to the market, this will not be the "future" for this industry. But, on the other hand, he sees many reasons for hope!